Hi and welcome to Seatti! 👋

How to install the app and set it up

We are happy that you have decided to join us! To be able to use the app to its full extent, an installation and authorization process is mandatory, which we'll demonstrate below. It only takes 10 minutes to complete the installation!

1. For IT: The Installation

2. For Admins: First-time setup of the app

 

1. The Installation Process

1.1 Who do we need to install the app?

Seatti is a third-party application. To use the application, we recommend that a Global Administrator completes all setup steps at once and directly sets up an access policy.

Also check that your Microsoft Exchange is located directly in the cloud (or at least synchronized to the cloud) and that your Tenant ID has been passed on to a Seatti employee.

A brief overview of the admin roles:

• A Global Admin can install Seatti from start to finish.
• An Application Admin can grant the permissions, but may not be able to install the app from the App Store (depending on access policies for the Teams App Store).
• A Teams Admin can install the app from the App Store, but does not have enough authority to grant all the permissions the app needs to run properly.

1.2 Where can I install the app?

The installation is partly done via Teams itself, the Teams Admin Center and the Microsoft Entra ID (formerly Azure AD). We will guide you through all the steps required to install the app below.

• Open Team and go to  + Apps
• Search for Seatti
• Select Seatti from Seatti GmbH (including the ratings and the Communication und Data visualization labels) and go to add

• Teams now asks for the authorizations as a two-step process. First, the basic authorizations are retrieved, which must be granted on behalf of all employees:
  
  
• If no further authorizations are requested, you can now view the 4 authorizations already given in Entra ID

• Now go to the Team Admins Center at teams.microsoft.com, where Seatti should appear in the list of your apps

• If you go to the app, you will find a yellow banner “Grant Admin consent” under Permissions, which triggers the granting of all authorizations

• Go to Microsoft Entra ID (formerly Azure AD)
• Follow the path:: Applications > Seatti > Permissions
• After adding the app in the Teams Store, 4 permissions will first appear in the list in Entra ID.
• Now you can call up and grant the remaining authorizations in Entra ID via the blue button “Grant administrator consent for [ your company name ] ”.
  
  

You should now see 16 permissions in Entra ID under Seatti.

1. 15 of these are delegated permissions.

2. 1 is an app authorization (TeamsActivity.Send) - this is required if Seatti is to send notifications (e.g. to remind users to check in).

3. “Log in and read user profile” combines 3 delegated authorizations: User.Read, openid, profile

1.3. I am receiving an error message

If you receive this or a similar error message, please check the following items.

• Please make sure that you have all 16 permissions in Entra ID.
• Go to my.seatti.co and try to log in again via the browser. You can trigger the permissions once again here.
• Make sure that you have all the necessary permissions in your organization for installing the app (or that you are a Global Admin)

1.4. How do I make the app visible to all employees?

You can pin Seatti to the sidebar for all users so that employees don't have to search for the app in the MS Teams app store, but it is immediately available to everyone.

1. Go to teams.microsoft.com > Teams-Applications > Setup Policies
2. Select your global policy or another policy and add the app to the list in the pinned apps section. 
3. If you want, you can move the app to the top and save the setting. 

 

You can find more information in this guide:  

https://learn.microsoft.com/en-us/microsoftteams/teams-app-setup-policies#pin-apps

1.5. How do I restrict the app for certain groups?

If you want to restrict the use of Seatti to different groups of people, follow the instructions here.

 

2. First-time setup of the app

Seatti is installed and ready to use in Teams? If you made it this far, you're already halfway there!

Our app is organized into two areas: The user dashboard and the admin panel. Only users defined by you have access to the admin panel (initially only those whose object ID you have passed on to us). In the following, we will guide you through the admin panel and explain how you can use certain functions and configure workspaces.

2.1 The admin panel

You can find the admin panel via the menu at the top right. It is only displayed to users with permission and is broken down into different sections.

• Under Spaces, you can create levels and resources 
• Under Status, it is possible to create various status messages, e.g. home office, absence
• Under Role Based Permissions, admin rights can be defined specifically and per location. If you do not have this feature, you can add new admins here under Admin
• Under Analytics, you can display and visually analyze booking data for specific time periods, locations and resources. This data is also available for download.
• Under Booking Management, you can manage and delete individual bookings. This module is optional.
• Under Settings, you can manage all your modules

2.2 Initial settings

If you are using Seatti for the first time, you will find the basic settings that have been automatically defined for you under Settings. You can then adjust these:

• Pre-booking: At the top, you can specify how many days in advance employees should be able to book resources and meeting rooms. It is recommended to set a longer time period for meeting rooms, as these are generally booked further in advance. 
  

  Warning: If you shorten this period retrospectively, bookings already made by employees will be deleted.

• User feedback: In order to continuously improve Seatti, we rely on feedback. If you activate this option, you give us permission to ask your users for feedback. When they log in, they can decide for themselves whether they want to provide feedback or not. Don't worry, this doesn't happen often, at most 1-2 times a year. 
• Modules: Below you can see an overview of all the functions that you have currently activated or are available. 
  

  If you are interested in additional features, please contact your contact person or support@seatti.co

2.3. Create spaces and resources

Now for the most important part: Create your spaces. What's important here: Think about how you want to structure them beforehand. How many levels do you want to split your locations into? Who do you want to give access to what?

 

Go to Add ▼ and create your first level, e.g. Office Berlin

You can adjust the settings for your space using the pencil icon located next to it

• Add labels
• Restrict access
• Set up check-in times (optional)
• Temporarly deactive it
• Activate priority booking (optional)

Now you can either create further sub-levels or add your resources. If you want to add several desks or parking lots at once, we recommend BULK (at the end of the drop-down).

• You can use the pencil icon next to a resource to
  
  • add labels, such as two monitors. These be filtered for in the booking process
  • Assign fixed desks (optional)
  • restrict access
  • deactive them temporarly

2.4. Insert room plans and make them interactive

Once you have set up your structure, it's now time to create a visual representation for your employees to make the booking process intuitive and enjoyable.

• When you edit your space (pencil icon), you can add floorplans in here. Make sure that the format is JPG or PGN and that it does not exceed 1MB (if it does, it is advisable to simply take a screenshot).
• After uploading, you can now add your created resources to the plan using click & drop. You can set the circle size individually. Make sure that it is not too small, otherwise it will be difficult to click and the profile pictures of the users will not be visible properly.

2.5. Add meeting rooms

The last thing missing are the meeting rooms. You cannot create these directly in Seatti, but must do so via Microsoft Azure. We only synchronize this data. However, for users to be able to book your rooms, they must be added once in the corresponding space.

• Make sure that your meeting rooms are synchronized in the cloud.
• Check whether assignment required is activated in the Azure settings

If you still do not have access to your meeting rooms in Seatti, please contact support@seatti.co

3. Ready to go!

Now you are ready to roll out Seatti for your employees! To give your users a smooth start and to promote the use, we recommend

• to pin the app for all users in teams.
• communicate and recommend their use on various channels. Training can also be useful. If you need materials for this, please contact us.
• Share our knowledge base with your employees to clarify any questions. Here you will find various articles on the use of Seatti.

Other resources

• In the customer portal you will find all articles on the use of Seatti, both on the user and admin side. 
• Your admins can also view open tickets in the customer portal or submit them to us. This concerns bugs or function requests, for example.
• We are always open to your ideas and feedback. If you have any questions or requests, please share them with us via the customer portal, your contact person or support@seatti.co
  
• To stay up to date, read our newsletter in which we announce new modules and functions. If you are interested in these, please get in touch with your contact person.

Now you're all set, have fun using Seatti! 🎉